Last updated: July 11, 2026
Castle Diecast (“we,” “us,” or “our”) operates castlediecast.com. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you make a purchase, request a quote to sell your collection, or contact us, we may collect: your name, email address, mailing/shipping address, phone number, and order details (items purchased, quantities, prices). If you’re selling a collection to us, we may also collect details and photos of the items you submit for appraisal.
We do not collect or store full credit card numbers. Payment processing is handled by our third-party payment processor(s), who process your payment information under their own privacy and security policies.
We also automatically collect certain technical information when you visit our site, such as your IP address, browser type, device information, and pages viewed, typically through cookies and similar technologies.
How We Use Your Information
We use the information we collect to process and fulfill orders and collection purchases, communicate with you about your order or inquiry, provide customer support, improve our website and services, and, only with your consent, send you marketing communications about promotions or new inventory. You can unsubscribe from marketing emails at any time.
Cookies
Our site uses cookies for core functionality (such as your shopping cart), to remember your preferences, and to understand how visitors use our site. You can control cookies through your browser settings.
Sharing Your Information
We share information with service providers who help us operate our business, including payment processors, shipping carriers, and website/email service providers. We do not sell your personal information to third parties. We may disclose information if required by law.
Data Retention
We retain order and customer information for as long as needed to fulfill orders, comply with legal and tax obligations, and resolve disputes.
Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, contact us at sales@castlediecast.com.
Children’s Privacy
Our site is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this privacy policy, contact us at:
Castle Diecast
Email: sales@castlediecast.com
Phone: 1-904-497-0664